Customer Health Check

Proactively assess customer satisfaction and engagement

6 fieldsconversationalCustomer Success

Fields included

Email address*

How frequently do you use the product? (1 = rarely, 10 = daily)*

Scale

How satisfied are you with the product? (1 = very dissatisfied, 10 = very satisfied)*

Scale

Which features do you use regularly?*

Multi-select

Are you currently evaluating alternative solutions?*

Yes/No

Any additional feedback or concerns you'd like to share?

Long text

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Proactively assess customer satisfaction and engagement

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Identify and qualify participants for user interviews or usability studies

Kick off new customer relationships with the right information

Collect structured support requests for faster resolution